Su77's Privacy Policy
Your Data, Our Responsibility

Su77 is a trusted name in Bangladesh's online gaming industry. We believe the foundation of a great gaming experience is trust — and trust is built through transparency. This Privacy Policy will give you a full picture of what data su77 collects, why we collect it, and how it is kept secure.

By using the su77 website or creating an account, you agree to this Privacy Policy. If you have any objections, please contact our support team before using su77.

Su77 only collects information that is necessary to provide our services. We never collect data we don't need. A full breakdown of what we collect is provided below:

Su77 uses collected data only for the purposes listed below. Our Privacy Policy ensures that no information is used beyond these defined limits:

• Account Management: To create, verify, and maintain your su77 account.
• Service delivery: To process gameplay, handle deposits and withdrawals, and provide support.
• Ensuring security: To prevent fraud, money laundering, and unauthorized activity.
• Age verification: To prevent anyone under 18 from accessing the platform.
• Contact: To send important security alerts, transaction confirmations, and support responses.
• Service improvement: To analyze user experience and help improve su77.
• Legal Compliance: To meet applicable legal obligations.

Su77 will always obtain your consent before sending any promotional messages. You can opt out of marketing communications at any time.

Su77's clear policy is — Your information is never sold. However, limited data may be shared with trusted third parties in specific circumstances necessary for service operations:

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket use these to process transactions. They also adhere to strict privacy policies.
• KYC Services: With authorized verification agencies for identity verification purposes.
• Technology partners: With website hosting and cybersecurity service providers.
• Legal Authorities: When required by court order or government investigation.

When sharing data with third parties, su77 ensures they adhere to our privacy standards. Strict confidentiality agreements are in place with every partner.

The su77 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: To keep login sessions active and ensure security. These cannot be disabled.
• Performance cookies: To monitor website speed and performance.
• Functionality cookies: To remember your preferences (language, settings).
• Analytics Cookies: To analyze user behavior and enhance our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain su77 features.

Su77 uses industry-leading technology to keep your data secure. The core components of our security infrastructure are:

• SSL/TLS Encryption: All communication between the website and servers is encrypted.
• Firewall protection: Advanced firewall protection against unauthorized access.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Regular security audits: Regular testing to identify and address system vulnerabilities.
• Data backup: Regularly encrypted backups of critical data.
• Trained team: su77 staff receive regular training on data protection practices.

Su77's Privacy Policy gives you complete control over your personal data. Your rights are outlined below:

To exercise any of these rights, contact the su77 customer support team. We typically respond to requests within 30 business days.

Su77 does not retain your data longer than necessary. Retention periods for different types of data are outlined below:

• Account Information: For the duration of the active account and up to 5 years after closure (if required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Gaming logs: Up to 2 years for service improvement purposes.
• Support Contact: Up to 3 years from the last interaction.
• Cookie information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Su77 is strictly for users aged 18 and above. Our Privacy Policy includes specific, rigorous measures to protect minors:

• Date of birth verification is mandatory at the time of registration.
• In cases of doubt, age must be verified by submitting KYC documents.
• Upon discovery of a user under 18, the account will be immediately suspended and all associated data will be deleted.
• Su77 does not knowingly collect any information from minors.

If a parent or guardian suspects their child is using su77, please contact our customer support immediately. We will take prompt action.

Su77 may update this Privacy Policy from time to time. When changes are made, here is what we commit to:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered members will be notified in advance by email of any significant changes.
• Continued use of su77 after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, su77's dedicated support team is available 24/7, every day of the week.

• Live Chat: Click the chat icon at the bottom right of the website — fastest response guaranteed.
• Email: [email protected] — typically responded to within 24 hours.
• Ticket system: Log in to your account and submit a support ticket.

We take every complaint seriously and work to resolve it as quickly as possible. Your privacy is our top priority.